While running user acceptance testing (UAT) for a customer, an end user is unable to view certain
data on the Enhanced Timeline for Contact Center.
What should be the first step in troubleshooting this issue?
Question No 2
A provider wants to set up a Contact Center leveraging Health Cloud to enable its patients to set up
appointments, get answers to their billing questions, and update their plan information.
Which group of people should a consultant work with to identify pain points and define project
requirements?
Question No 3
A pharma company is implementing Health Cloud and trying to track insurance details related to its
patients. The company wants to track
A list of all payer organizations
The plans offered by a given payer
The standard benefits available under a plan
Which plan a given patient is enrolled in and their specific insurance details
Which set of objects should a consultant implement to meet these requirements?
Question No 4
While working with a received document using Intelligent Document Automation, which three
capabilities should a consultant leverage with Health Cloud out - of - the - box?
Choose 3 answers
Question No 5
Bloomington Caregivers is implementing Home Health scheduling with Health Cloud. It must ensure
that those who need to schedule the visits have the right permission set license.
Which permission set license should a consultant assign in this scenario?